The Hamburg-based company specializes in the production of measuring instruments for the analysis and quality control of various material surfaces, surfactants and foams for different industries as well as for scientific research. The company's decision to get closer to its customers in the Benelux countries means more favorable conditions overall. Thanks to the direct sales presence, Krüss' experts will be able to better support new customers and strengthen relationships with existing customers - users who have not previously been in direct contact with the manufacturer. The company's goal is to be a premium solution partner for surface science in all three countries.
Customers - laboratory managers, strategic buyers and other decision-makers - can additionally benefit from the company's high-quality after-sales services. These include customized instrument maintenance packages with shorter technical support response times. For consulting services, users can now communicate directly with KRÜSS experts who are very familiar with complex measurement tasks. This customer-oriented approach has always been an important element of the KRÜSS strategy and is likely to find further favor with surface science and technology experts in Belgium, the Netherlands, and Luxembourg.